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FAQ
I don’t know where to start to join MyEuronext I did not receive my confirmation e-mail of the Connect account creationI have set the phone number instead of the cell phone number, is it an issue for MFA ?My Connect account is blocked following several wrong passwordsI don’t see the expected tales/apps in ConnectHow do I access to your test environment ?Opening an app, I don’t see the expected perimeter OR I don’t see the same view as my colleagues I open company settings, and my company card is empty
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MyENX contacts - Issuer domain

I did not receive my confirmation e-mail of the Connect account creation

The mail is in your spam box. You should : 

  • Check in your spam box or quarantine box if uou have access to it;
  • Ask your IT department managing the mailboxes to retrieve the mail.

It is possible to ask again the confirmation mail while clicking on “Reset your password”​. 

 

A Euronext member can do it for you if he has your e-mail address. ​

He will receive then the e-mail.

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